Start with a guest milestone
Choose from supported triggers such as booking confirmation, check-in, waiver completion, a captured lead or rental return. Define which moment should start the workflow.
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Keep in touch. Without keeping a reminder.
Build repeatable guest journeys with triggers, timing and messages, then review and activate the workflows that fit your business.
See Marketing automations in action
Connected to the
rest of your business.
- Configurable triggers and timing
- Reusable messaging workflows
- Activation controls and execution history
We’ll walk through the configuration, access and workflows that fit your business in your demo.
Build the follow-up once. Give it a clear reason to run.
A booking, a completed waiver or a returned rental can be the beginning of the next useful message. Configure workflows around real guest milestones instead of keeping every follow-up on someone’s to-do list.
Design the next few steps
Add waits, emails, texts, team notifications and contact tags. Use an audience condition when the next action should apply only to a particular segment.
Publish deliberately and monitor progress
Prepare the required messages and configuration before activation. Review workflow enrollments to see whether guests are waiting, completed or need attention, and pause a workflow when plans change.
A useful reminder belongs to a guest milestone.
Build a repeatable follow-up around booking confirmation, completed paperwork or a returned rental.
Define the moment and the audience
Choose a supported trigger and add waits or audience conditions so the message has a clear reason to run.
Know where each guest stands
Inspect enrollment and execution history. Pause or adjust the workflow when its timing or purpose changes.
A few things
worth knowing.
Will automations start messaging every guest automatically?
No. Workflows need a configured trigger, valid steps and activation. Sending also depends on the relevant channel setup and delivery eligibility.
Can a workflow notify our staff rather than a guest?
Yes. Team notifications and contact-tag changes are supported steps alongside email and SMS.
Can we change our mind after a workflow is activated?
Use the workflow’s pause and activation controls. Review current enrollments and execution history when changing the workflow; previously sent messages remain sent.
See it working together.
The outing ends. The relationship keeps going. A helpful follow-up, a photo worth keeping and a relevant invitation give guests more reasons to remember the experience.
Your next chapter.
A lot less busywork.
Let’s walk through what EMBRK.AI could look like for your business.