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Give past guests a reason to come back.

Build audiences, send campaigns and follow delivery results inside the platform that holds your guest relationships.

See Email & SMS marketing in action
Marketing workspace with 2,048 contacts and 1,945 email-reachable guests in EMBRK
Las Vegas ATV Rentals · Marketing workspace with 2,048 contacts and 1,945 email-reachable guestsView full size ↗

Connected to the
rest of your business.

  • Audience selection and campaign creation
  • Email and SMS campaigns
  • Delivery, open and bounce reporting

We’ll walk through the configuration, access and workflows that fit your business in your demo.

Your next campaign starts with the guests you already know.

Build email campaigns around the customer records and booking relationships already in your reservation platform. Give the team a way to create, send and understand a campaign without rebuilding its audience elsewhere.

Choose the audience deliberately

Use contacts and segments to shape the recipients, then review the audience before sending. Keep unsubscribe and suppression handling part of the delivery process.

Make the message your own

Use the email design tools and saved templates to create a seasonal offer, a new experience announcement or a reason to come back. Configure the sending domain before putting email campaigns to work. For an SMS campaign, write a concise offer or announcement and choose an eligible audience with permission to receive marketing texts.

See what happened after send

Campaign reports distinguish delivery, bounces, failures, recorded opens, clicks and unsubscribes. Recipient-level detail helps the team investigate a send rather than relying on a single sent badge.

Make the return invitation relevant.

A seasonal campaign starts with the customers and booking relationships already in your account.

Choose who the message is for

Build the eligible audience from contacts and segments, then review it before sending. Keep subscription preferences and suppression handling in the delivery process.

Learn from the response

Review delivery, click and unsubscribe signals alongside recorded opens. Use that evidence to shape your next campaign.

Customer directory and booking context in EMBRK
Demo data · Customer directory and booking contextView full size ↗

A few things
worth knowing.

Is email marketing built into the platform?

Yes. Contact audiences, campaign design, broadcast delivery and reporting are available together. The right fit depends on the campaign features and integrations your team uses today.

Does an open mean a guest read the email?

Not necessarily. Open tracking records a tracking signal, which email privacy features can affect. Use delivery and click reporting alongside opens when assessing a campaign.

Can our staff prepare a campaign without sending it?

Campaign creation and audience review are separate from sending. Access and delivery depend on the user’s permissions, channel setup and eligible recipients.

See it working together.

The outing ends. The relationship keeps going. A helpful follow-up, a photo worth keeping and a relevant invitation give guests more reasons to remember the experience.

Explore the connected workflow

Your next chapter.
A lot less busywork.

Let’s walk through what EMBRK.AI could look like for your business.

Let’s book a demo