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More bookings.
Less busywork.

The AI-powered reservation platform that helps guests book, connects your team, and puts AI agents and automation to work behind the experience.

See EMBRK.AI in action Explore the platform

For the people who make getting out there possible.

An orange tandem kayak beside clear coastal water in the Harbor Point demo
Illustrative adventure imagery
A little help. A new adventure.Illustrative concierge conversation

We’re visiting tomorrow. What’s a good tour for our family?

Let’s find your kind of adventure. How many people are joining you?

From “just wondering” to “let’s go.”

Here’s what happens
while you sleep.

Follow one booking from a late-night question to a return visit next summer.

Skip the story
  1. Tuesday night, 9:47 PM. Your office closed at six. Your website didn’t. A family planning tomorrow lands on your site and asks the AI concierge a question.
  2. Tuesday night, 9:48 PM. It answers from your real availability. Your products, your FAQs and the same live calendar your team books from.
  3. Tuesday night, 9:51 PM. “Book us.” Done. The concierge creates the reservation and sends a secure checkout link. It lands in your calendar like any other booking.
  4. Tuesday night, 9:58 PM. Paperwork, handled before they arrive. The confirmation carries the waiver link. The whole party signs from their phones.
  5. Wednesday, 7:00 AM. Your team walks in ready. The manifest is current, the waivers are signed and nobody is waiting on a callback.
  6. Wednesday, 8:40 PM. The trip ends. The conversation doesn’t. A review request follows the experience, so happy guests have an easy way to say so.
  7. Next summer, Jun 1 . Next year, they come back. A campaign to past guests announces the summer dates. The story starts again.

You run the experience.
We’ll help with the rest.

Your best work happens with your guests. Bring the behind-the-scenes work together so your team can focus on them.

AI concierge

Your after-hours reservation team.

Let guests ask questions and make reservations by phone or website chat—even after your team has headed home. Give each agent the right products, knowledge and human handoff destination.

Explore AI concierge

Booking engine

Make saying yes the easy part.

Bring a booking flow to your website, with your products, availability and extras connected to the same reservation platform your team uses.

Explore Booking engine

Shared inbox

One conversation. Your whole team.

Bring guest conversations and reservation context together so the next person on your team can pick up where the last one left off.

Explore Shared inbox
Explore all platform tools See the tools working together
Harbor & Dolphin guest roster with named guests, crew, balances and signed waivers in EMBRK
Demo data · Harbor & Dolphin guest roster with named guests, crew, balances and signed waiversView full size ↗

Less “where is that?”
More “we’re ready.”

A reservation is just the beginning. Keep the details your team needs connected, from the first guest message to the last check-in.

  • Reservations and payments in one place
  • Resources, vehicles and optional seating layouts
  • Waivers and guest information
  • An inbox your whole team can work from
Meet your new day-to-day

Set up the concierge
your way.

Let your AI concierge keep the conversation moving. It can answer product questions and help a guest make a reservation by phone or chat, with human handoff when the conversation needs your team.

Meet your after-hours team

The right agent.
For the right adventure.

  • Your products. Your answers.Assign the experiences an agent can offer, with tour-specific knowledge and FAQs.
  • A local voice for each website.Configure individual concierges and phone numbers for the websites your business serves.
  • A clear path to a person.Set a human handoff number and keep callback needs visible to your team.

Already work with Claude?
Bring your business into the conversation.

Connect your preferred MCP-compatible AI tool to EMBRK.AI. Explore business reports and use supported operational tools through a connection you authorize.

Explore connected AI & MCP

AI for your guests.
AI for your team.

Your concierge helps guests plan and book. Connected AI tools help your team work with business information. You choose the tools each connection can access, with action history to review.

Know what brought them.
Know what comes next.

Connect website and phone bookings to their source. See the results behind the day, and build pricing around demand inside limits you choose.

Websites & conversion trackingCall trackingSmart pricingReports & analytics
Reporting overview and filters in EMBRK
Demo data · Reporting overview and filtersView full size ↗

The next booking could
be someone you already know.

The family who loved your sunset cruise. The rider who comes back every summer. Keep those relationships going with marketing built into your reservation platform.

Explore guest marketing

Make the follow-through part of the experience.

  1. Send something worth opening

    Create a campaign for the audience and occasion you have in mind.

  2. Build your repeatable moments

    Configure automations for the messages you want to send consistently.

  3. Listen after the adventure

    Request reviews, collect feedback and give your team a clearer view of the guest experience.

Explore automations

Behind every great outing,
there’s a whole team.

Give them fewer places to check. Staff schedules, signed waivers and guest conversations belong close to the reservation.

Staff schedule and assigned shifts in EMBRK
Demo data · Staff schedule and assigned shiftsView full size ↗

Team scheduling & time clocks

Bring staff schedules and clock-in records closer to the operation your team is already running.

Digital waivers

Collect signed waivers before arrival and keep completion visible alongside the reservation.

Reputation management

Bring review requests, guest feedback and connected reviews into your daily workflow so your team can follow through.

A whole platform.
Room to explore.

Bookings are only the beginning. Discover the tools for selling, running the day, growing relationships and understanding your results.

Explore every feature

Different adventures.
One place to run them.

A walking tour isn’t an ATV rental. A campground isn’t a luau. Start with the tools your operation needs.

Tours & activities

From city walks to open-water adventures.

ATV & UTV rentals

More trail time. Less counter time.

Bike rentals

Keep your fleet—and your guests—moving.

Golf cart rentals

A smoother ride from booking to return.

Campgrounds & glamping

A better way to book a little escape.

Venues & seated experiences

Every seat has a place. Every guest, too.

Explore all rental and tour types

A fresh start.
Not a fresh headache.

You’ve spent years building your business. Your next reservation platform should help you bring it along.

Talk through your move
  1. 1

    Bring your business with you

    Start with your website and existing catalog. Supported imports give your team a foundation to review.

  2. 2

    Make it yours

    Match products, review names and descriptions, then configure your pricing, resources and guest experience.

  3. 3

    Get your team comfortable

    Walk through the workflows, test your setup and make the switch with a clear plan.

Your next chapter.
A lot less busywork.

Let’s walk through what EMBRK.AI could look like for your business.

Let’s book a demo