The whole business.
Working together.

One platform for the booking, the conversation and the day ahead. Explore the tools that fit the way you sell and run your experiences.

Harbor Point departure timeline for discovery tours, private charters and sunset cruises in EMBRK
Demo data · Harbor Point departure timeline for discovery tours, private charters and sunset cruisesView full size ↗

Make it easy to book.

Build the sale around your experiences, your inventory and the way guests want to pay.

Smart pricing

The right price. Inside your limits.

Optional add-on · configuration required

  • Demand, occupancy and lead-time pricing rules
  • Guided setup, previews and historical backtesting
  • Price guardrails and locked checkout quotes
See how it works

Group sales

Big plans deserve more than a checkout link.

  • Inquiry pipeline and team assignment
  • Multi-product quotes and custom pricing
  • Deposits and secure payment links
See how it works

Payments & register

From the first deposit to the final balance.

  • Online checkout, wallets and counter sales
  • Deposits, balance links and eligible split checkout
  • Itemized refunds, store credit and configured tips
See how it works

Gift cards & vouchers

Give them something to look forward to.

  • Gift-card and experience-certificate purchase flows
  • Recipient delivery and scheduled-tour vouchers
  • Eligible redemption, balances and refund controls
See how it works

Add-ons & upsells

Make a great booking a little more complete.

  • Product-specific extras and retail choices
  • Eligible post-purchase offers
  • Offer reporting and booking payment context
See how it works
Guest date calendar and ticket selection in EMBRK
Demo data · Guest date calendar and ticket selectionView full size ↗
Explore this workflow

Keep the day moving.

Give everyone a shared view of the guests, people and resources behind the experience.

Daily operations

A clearer plan for the day ahead.

  • Daily manifests, guide assignments and mobile check-in
  • Waiver readiness, balances and guest requirements
  • Rental returns, stay readiness and location views
See how it works

Fleet & GPS tracking

Know the unit. Know where it stands.

  • Individual units, condition photos and service history
  • Rental assignment, checkout and return readiness
  • Latest-position maps with supported GPS hardware
See how it works

Digital waivers

Less paperwork at the starting line.

  • Digital signatures and waiver links
  • Guest-level completion tracking
  • Signed documents attached to the booking
See how it works

Shared inbox

One conversation. Your whole team.

  • Email, SMS and AI conversations
  • Team mentions and assignments
  • Messages from a reservation or guest profile
See how it works

Customers & CRM

Remember the guest behind the booking.

  • Guest profiles, booking history and conversations
  • Tags, audience segments and contact imports
  • Inquiry pipelines and abandoned-booking follow-up
See how it works
Departure roster and arrival readiness in EMBRK
Demo data · Departure roster and arrival readinessView full size ↗
Explore this workflow

Bring guests back.

Make the follow-through part of the experience, from a thoughtful message to a photo worth keeping.

Trip photos

The adventure ends. The memories go home.

Optional add-on · configuration required

  • Staff uploads and trip albums
  • Watermarked previews and configured unlock options
  • Photo, bundle and album access with ZIP downloads
See how it works
Guest follow-up automation workflows in EMBRK
Demo data · Guest follow-up automation workflowsView full size ↗
Explore this workflow

Know what is working.

Follow the journey from a website visit or phone call to a booking and the results behind it.

Call tracking

Your phone bookings have a source, too.

Optional add-on · configuration required

  • Website number swapping and dedicated tracking numbers
  • Call flows, forwarding, AI handoff and voicemail
  • Call-to-booking attribution and conversion reporting
See how it works

Reports & analytics

See the story behind the numbers.

  • Overview, period comparisons and booking drill-through
  • Marketing, channel, financial and labor reporting
  • Custom reports, saved views and filtered CSV exports
See how it works
Reporting overview and filters in EMBRK
Demo data · Reporting overview and filtersView full size ↗
Explore this workflow

Put AI to useful work.

Help guests find an adventure and give your team backup, with access and handoff you control.

AI concierge

Your after-hours reservation team.

  • Website chat and AI voice
  • Product-specific knowledge and FAQs
  • Human handoff and callback visibility
See how it works

Staff Copilot

A little backup for the person running the day.

  • Reservation context and authorized business tools
  • Booking preparation and internal reply drafts
  • Attention items and reviewed weekly reports
See how it works

Connected AI & MCP

Your AI tools. Your business, connected.

  • MCP connections for compatible AI clients
  • Reporting and permitted operational tools
  • Per-tool permissions and action history
See how it works
Staff assistant with reviewable actions in EMBRK
Demo data · Staff assistant with reviewable actionsView full size ↗
Explore this workflow

Your operation sets the shape.

Not every business needs every tool. We’ll build your demo around the products you sell, the resources you use and the workflows your team wants to improve.

Bring the work you already do.

We’ll talk through supported catalog and booking imports, website installation, staff access and the setup needed for payments, messaging, connected channels and optional add-ons.

Explore making the switch

Your next chapter.
A lot less busywork.

Let’s walk through what EMBRK.AI could look like for your business.

Let’s book a demo